DO NOT STAY IN ANY ARISTOS HOTELS!!! I BOOKED ONLINE AND WHEN I ARRIVED IT WAS IN A DIFFERENT LOCATION AND FAR AWAY FROM ANYTHING! I WAS TOLD THEY MOVED THREE YEARS AGO AND IF I WANTED TO GO ELSEWHERE THAT IT WOULD NOT BE A PROBLEM AND THAT THERE WOULD BE NO CHARGE! TWO MONTHES LATER I AM STILL FIGHTING TO GET A $700 CHARGE OFF OF MY VISA FOR A ROOM I NEVER STAYED IN! IT WAS A VERY EXPENSIVE TRIP WITH HAVING TO PAY FOR TWO ROOMS!!!! AND THE HOTEL CHAIN IS OUT OF TEXAS AND THEY WILL NOT ANSWER MY LETTERS!! PLEASE PASS THE WORD ON!

When you got no results from the company, you should have disputed it with Visa. Most people know that. For this reason your version sounds questionable.